Welcome to Medistar Canada. These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of our products. By accessing or using our website, you agree to these Terms. If you do not accept them, please refrain from using our website.


1. General Terms

1.1 Eligibility:
You must be at least 18 years old to access our website or purchase our products. By using our website, you represent that you meet this eligibility requirement.

1.2 Agreement:
By using this website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.


2. Products and Services

2.1 Product Availability:
All products listed on our website are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

2.2 Product Descriptions:
We strive to provide accurate and up-to-date product descriptions. However, we do not guarantee that all descriptions or other content on our website are error-free.

2.3 Compliance:
You are responsible for ensuring that the purchase and use of our products comply with all applicable laws in your jurisdiction.


3. Orders and Payments

3.1 Order Acceptance:
An order placed on our website constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Fraudulent or suspicious activity

3.2 Pricing and Taxes:
Prices displayed on our website are in [Insert Currency] and exclude applicable taxes, duties, or shipping charges. Prices are subject to change without notice.

3.3 Payment:
We accept payment via the methods listed on our website. You agree to provide accurate and complete payment information.


4. Shipping and Delivery

4.1 Delivery Times:
While we strive to deliver your order within the estimated time, delivery dates are not guaranteed and may vary due to unforeseen circumstances.

4.2 Shipping Charges:
Shipping costs will be calculated and displayed during checkout.

4.3 Risk of Loss:
Risk of loss for purchased products passes to the buyer upon delivery to the shipping carrier.


5. Refund and Return Policy

5.1 Non-Refundable Products:
Due to the sensitive and pharmaceutical nature of our products, all sales are final. We do not accept returns or issue refunds unless:

  • The product is incorrect or defective.
  • The product is damaged during shipping (with supporting evidence).

5.2 Resolution Process:
If you encounter any issues, please contact our support team within [Insert Days] of receiving your order.


6. Intellectual Property

6.1 All content on this website, including text, graphics, logos, images, and software, is the property of Medistar Canada or its licensors.
6.2 You may not reproduce, distribute, modify, or create derivative works from our content without prior written consent.


7. User Conduct

7.1 Prohibited Uses:
You agree not to:

  • Use our website for fraudulent purposes.
  • Upload or transmit harmful or malicious code.
  • Interfere with the proper functioning of the website.

7.2 Account Security:
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.


8. Limitation of Liability

8.1 Medistar Canada is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
8.2 Our total liability for any claim will not exceed the amount you paid for the product or service.


9. Governing Law

9.1 These Terms are governed by the laws of Canada.
9.2 Any disputes arising from these Terms shall be resolved in the courts of [Insert Province or Territory].


10. Changes to Terms

10.1 We reserve the right to modify these Terms at any time. Any updates will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.


11. Contact Information

For questions or concerns about these Terms, please contact us: