At Medistar Canada, we are committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website or services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information:
When you interact with Medistar Canada, we may collect the following personal data:

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information
  • Login credentials for your account

1.2 Non-Personal Information:
We collect information to improve our services, such as:

  • IP address and device information
  • Browser type and version
  • Date, time, and pages accessed on our site

1.3 Cookies and Similar Technologies:
We use cookies and similar tracking tools to personalize your experience, analyze website traffic, and deliver targeted advertising. You can disable cookies through your browser settings, although some features of our website may not function properly.

2. How We Use Your Information

2.1 To Provide and Improve Services:

  • Process and fulfill orders.
  • Respond to inquiries and customer support requests.
  • Enhance user experience through personalized features.

2.2 For Communication:

  • Send order confirmations, updates, and promotional offers (only with your consent).
  • Notify you of changes to our policies or services.

2.3 Compliance and Legal Obligations:

  • Prevent fraud and ensure the security of transactions.
  • Comply with legal and regulatory requirements.

3. Sharing and Disclosure

3.1 Third-Party Service Providers:
We may share your information with trusted third-party vendors to support our operations, including:

  • Payment processors to facilitate secure transactions.
  • Shipping companies for order delivery.
  • Analytics providers to help improve our website and services.

3.2 Legal Obligations:
We may disclose your data to comply with applicable laws, respond to legal requests, or protect our rights, property, or safety.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

4.1 We employ strict technical, physical, and administrative measures to protect your data from unauthorized access, loss, or misuse.
4.2 Sensitive payment information is encrypted using secure payment gateways.

5. Your Rights

As a resident of Canada, you have the following rights under applicable privacy laws:

  • Access and Correction: Request access to or correction of your personal data.
  • Withdrawal of Consent: Opt-out of marketing communications at any time.
  • Data Portability: Request a copy of your data in a structured format.
  • Erasure: Request deletion of your data, subject to legal and operational requirements.

To exercise these rights, contact us at [Insert Email Address].

6. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page, and the updated policy will include the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: